For size exchanges or inquiries regarding the products we carry, please feel free to contact us using this form. (We are unable to reply on Tuesdays and Wednesdays as we are closed)
For repair inquiries, please use the " Repair Inquiry Form ".
First, please see "About shoe sizing" .
If you have any questions, please let us know about the following items and we will get back to you as soon as possible.
- If you already have a blue overcoat: Blue overcoat model and size *If it is not written on the back of the tongue, it will be printed on the lining. The last digit of the print corresponds to the size, so please tell us that number.
If you are considering Blue Over for the first time: The size of the shoes you usually wear, or the actual foot length and foot circumference of the person wearing the shoes.
*Foot length is the length from the heel to the tip of the longest toe. Foot circumference is the circumference of the foot around the protruding bone at the base of the big toe and little finger.
Please note that mobile email addresses (so-called carrier emails such as @docomo, @au, @softbank, etc.) cannot be used.